Vol. 1 No. 3 (2025): Jul-Sep 2025

Articles

• Role of Command Centers in Minimizing Downtime Across Global Infrastructure Services

  Drishti Chaudhary (Author)

  1-7

  • PDF

• Continuous Improvement Frameworks for IT Operations: From Tesco to HCL Practices

  Palak Gupta (Author)

  8-13

  • PDF

• Service Delivery Excellence: Balancing SLA Compliance and Business Continuity

  Er. Priyanshi (Author)

  14-20

  • PDF

• Evolution of Incident Lifecycle Management Practices in Global Enterprises

  Er. Siddharth (Author)

  21-26

  • PDF

• Strengthening Client Confidence through Transparent Operational Reporting in ITSM

  Er. Vikhyat Gupta (Author)

  27-33

  • PDF