The Role of ITIL-Aligned Service Improvement Plans (SIPs) in Enhancing IT Operations Maturity

Authors

  • Er Akshun Chhapola Delhi Technical University Rohini, New Delhi, Delhi, India 110042 akshunchhapola07@gmail.com Author

Keywords:

ITIL, Service Improvement Plans, IT Operations Maturity, Continuous Service Improvement, IT Service Management

Abstract

This paper explores the pivotal role of ITIL-aligned Service Improvement Plans (SIPs) in advancing IT operations maturity. By systematically analyzing case studies and methodologies, the study demonstrates how SIPs facilitate continuous service improvement, enhance operational efficiency, and align IT services with business objectives. The findings underscore the significance of SIPs in fostering a culture of continuous improvement within IT organizations.

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Published

2025-04-24

Issue

Vol. 1 No. 2 (2025): Apr-Jun 2025

Section

Articles

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

Chhapola, E. A. (2025). The Role of ITIL-Aligned Service Improvement Plans (SIPs) in Enhancing IT Operations Maturity. International Journal of Medical Research and Innovation in Applied Science, 1(2), 7-12. https://ijmrias.org/index.php/ijmrias/article/view/16

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