NIST-Based Audit Frameworks for IT Operations: Practical Applications in ServiceNow

Abstract

This manuscript explores the integration of National Institute of Standards and Technology (NIST)-based audit frameworks within IT operations, focusing on their practical applications in ServiceNow. As organizations increasingly adopt digital platforms, ensuring robust cybersecurity and compliance becomes paramount. ServiceNow, a leading enterprise cloud platform, offers tools that align with NIST guidelines to streamline audit processes. This paper examines the NIST Cybersecurity Framework (CSF) and Risk Management Framework (RMF), detailing their implementation within ServiceNow's Governance, Risk, and Compliance (GRC) suite. Through this integration, organizations can enhance their audit readiness, ensure continuous monitoring, and maintain compliance with evolving standards.